Website privacy notice

How enquiry information is handled.

This notice explains how Hillside Cleaning & Support Services uses information submitted through this website.

Information collected

When you submit an enquiry, Hillside may collect your name, phone number, email address, suburb, service preferences, household details and any other information you choose to include.

Why the information is used

The information is used to review your enquiry, assess service suitability and availability, prepare a quote, contact you, arrange services where agreed and meet lawful business, safety and record-keeping requirements.

Sharing and storage

Information may be shared only where reasonably necessary with authorised Hillside workers, service providers that support website or business administration, professional advisers, insurers, government bodies or emergency services where authorised or required by law.

Sensitive information

Please avoid entering unnecessary medical or highly sensitive personal information in the website form. Where extra information is needed to provide safe and appropriate support, Hillside may request it through a more suitable process.

Access, correction and questions

You may ask Hillside to access or correct personal information held about you, subject to applicable law. Use the website enquiry form, call 0423 425 434 or email hello@hillsidecss.com.au.

Questions about privacy? Contact Hillside using the phone number or email address listed above.